Arrow Pop Flow – Support & Help

1. About Arrow Pop Flow

Arrow Pop Flow is a lightweight casual puzzle game. Players tap the direction buttons at the bottom to pop the arrows falling from the top:

• Tap the button with the same direction as the arrow to score points;
• Popping an arrow exactly when it passes through the white flash bar in the middle grants double points;
• In Hard Mode, special “reversed arrows” with a red glow will appear. You must tap the opposite direction button to pop them.

2. Contact

If you encounter any technical issues, functional problems, or have suggestions while using this app, please feel free to contact us via:

• Email: [email protected]
• For faster troubleshooting, we recommend including:
  • Your device model and iOS version;
  • The app version (you can find it in the App Store or within the app);
  • A description of the steps to reproduce the issue and screenshots if possible.

We usually respond within 3–5 business days.

3. Frequently Asked Questions (FAQ)

Q1: Do I need to log in or create an account?

A: No. The current version does not require or provide any account system. All level progress is stored locally on your device.

Q2: How can I sync my game progress to a new device?

A: The current version does not support cloud save or cross‑device sync. If you change devices, your progress will not be transferred automatically.

Q3: Does the game collect my personal data?

A: The app does not collect your real‑name information, nor does it upload your contacts, photos, location, or similar personal data. For more details, please refer to our Privacy Policy.

Q4: What should I do if the game lags or crashes?

A: Please try the following steps:

• Close other background apps and restart Arrow Pop Flow;
• Make sure your device is running a relatively recent version of iOS;
• If the issue persists, send us your device model, iOS version and a detailed description of the problem.

Q5: How do I mute the in‑game sound/music?

A: The current version primarily uses the system media volume. If you want to mute the game:

• Use the hardware volume buttons to lower the media volume; or
• Use Control Center to mute or lower the audio output for the device.

4. Version & Compatibility

• Platform: iOS
• Recommended iOS Version: iOS 13 or later
• Network Requirement: Core gameplay is fully available offline.

If you encounter compatibility issues (e.g. the app cannot start or UI displays incorrectly), please update your device’s iOS system and the app to the latest version first.

5. Other Information

This app is a casual entertainment product. It does not contain or provide any financial, medical, pornographic, or gambling content or functions.

If the App Store review team needs additional technical information, please feel free to contact us via the email address above.